Team 2019-02-11T04:12:24+00:00

Our NDIS Team

Registered Tax Agent and Qualified Accountant (CPA)
John has been a self employed tax agent/accountant for the last 15 years. He has developed close relationships with a 400 plus client base. At various times John worked as a university lecturer in teaching accounting, business and tax law. John’s history of employment covers working as an accountant and tax lawyer. John spent a ten year period with Australian Government departments such as The Australian Taxation Office, Department of Social Security and the Commonwealth Employment Services.

Cert I & II in Health and Wellness Coaching
Debbie has almost 25 years experience working in the disability sector. Furthermore, her primary focus is ensuring individuals have full choice and control in all aspects of their life. For example, via disability advocacy support. Not only that, but Deb has a keen interest in empowering people with their health. In fact, to complement her work in this area, she completed Cert I & II in Health and Wellness Coaching early in 2018.

Miranda is an Independant Personal Community Carer and Counsellor. In addition, she has 8 years of experience in the disability/home and community care sector. Working with a range of people from varying ages, Miranda is helping them achieve their goals. Differing abilities and culturally diverse backgrounds gives Miranda a great deal of experience. Registering with Capital Guardians as a Plan Manager representative helps Miranda to provide services to NDIS participants and private individuals.


John Richter

Local Representative

John, with an academic foundation in health science and an initial career in customer service, has been a support worker in Disability Services since 2013. More recently his 3 years with a regional chapter board of an international not-for-profit (NFP) organisation has allowed John to develop skills in NFP financial management and leadership.

Having worked in various industries from banking, retail management and West Australian Department of Human Services, Diane has gained a great deal of experience, particularly, liaising with people of all ages, races and disabilities. Mother/Carer to a special needs 6 year old son and understands the stress of every day life and all the challenges that can arise.

Cert III in Individual Support (Aged Care & Disability)
Faine has been a strong advocate for Disability and for patients in rural and regional areas in Queensland for over 10 years. As a carer for her own daughter understands the struggles families face caring as well as being an advocate for her own family. With a background in a variety of groups aimed at improving accessing services for families as well as Administration and applying for funding through a variety of organisations.

Certificate III Business Administration
Deb has extensive experience in both administration and accounting roles. For example, working in local government, the private sector and community groups has provided this experience. Furthermore, Deb is usually the first point of contact for suppliers and clients. In addition, Deb prides herself on her excellent organisational and communication skills.

Hannah has over 15 years providing advice to listed and unlisted companies in the Australian health sector as a Director of corporate advisory firm Grant Samuel. She also spent 6 years on the Board of Alfred Health (one of Victoria’s largest public hospital networks) and is currently on the Board and Finance and Audit Chair for the Australian Red Cross Blood Service (in addition to other former hospital board roles).

NDIS Plan Management Representative for the City of Wyndham is Derek Bowman.
Derek has an extensive background in banking (with both ANZ and HSBC), project management, auditing, financial planning & investment advice. Plus, more recently, roles within the retirement industry. Derek is based in Auckland, NZ and is responsible for developing and growing Capital Guardians business in New Zealand.

B.Com, Chartered Accountant
Kingsley has an accounting background. With this he has combined 17 years recruitment experience to become adept at understanding peoples unique needs and requirements.
Kingsley’s wife Jen is a highly qualified Nurse Midwife. In addition, she finished her nursing career as a Nurse Navigator. This involved assisting the chronically ill access optimum health services. The combination of their backgrounds makes them an awesome team to assist people maximise their outcomes with the NDIS.


Mark Gresham

Local Representative

Capital Guardians’ Plan Management representative for Forster is Mark Gresham.

The Gold Coast is the area where Kylie Moore represents Capital Guardians. Plan Management is offered to all participants as a free service. The NDIS will add funds to cover this cost.
At a personal level, Kylie is the mother of a nine-year old disabled child. Her child has significantly high needs. She self-manages her child’s NDIS plan. Therefore, Kylie understands the procedures when dealing with any challenges. Furthermore, Kylie has skills in retail sales and customer service. Previous positions in Office and floristry management contribute to her knowledge.

Susan has a background in financial planning and banking managing her own practice. She served on the WA FPA Board. Additionally, Susan spent over 10 years in the Disability sector. Her husband managed a respite and care home with her support. Due to this experience, Susan’s passion ignited towards the protection and betterment of vulnerable persons. Additionally Susan is till serving as an advocate on behalf of those who need a voice.

With a background in providing customer service, administration and financial management within the Community Services sector, Zumra has worked with a provider who has multiple programs and provide support to NDIS clients, such as those with disabilities as well as providing aged care support. Zumra has extensive knowledge of support services within the local region.

In addition to administration qualifications, Lisa is a highly active local volunteer and has significant “coal face” experience with disability. Furthermore, Lisa has close family on the NDIS and has friends with mental and physical challenges. Equally important, Lisa also provided in-home care for her mother and uncle over a two year period.


Terry Howard

Local Representative

Certified Practicing Accountant (CPA)
Terry is a Certified Practicing Accountant (CPA). Specifically working in both large and small-medium sized companies. Particularly in the not for profit sector. Working with people in many diverse areas including those with disabilities, appreciation of how difficult it can be for those living from crisis to crisis and keen to make a difference in their lives. He is on the board of Justas and Tasmen and volunteers for the Salvation Army.

BCom (Hons), CA, MBA
Ross has a background in marketing, finance and information technology. Previously as an Executive Advisor with PriceWaterhouseCoopers. Also, Spotless Group (Marketing), Sensis (Strategy), Benetas (CFO) and MYOB (CFO). In addition, Ross founded the care payments business Capital Guardians in 2009. As a result, the business is the leader in its field. Currently it has hundreds of the largest aged care operators in Australia as clients.

Carolyn has worked in Disability Care in various organisations in the Launceston area over the past 20 years. This time includes direct care work in the community, group homes and day support services. Training covers medication management, fire training, swim rescue training, epilepsy awareness and gastronomy management.

Dip of Finance, MBus
Jennifer’s experience in the finance and banking industry spans 25 years. Furthermore, 20 years owning a franchise mortgage broking business proved successful. On a personal level, Jennifer’s interest is in the NDIS. Therefore, she makes it her priority to support the NDIS participants. In fact, this helps them achieve their goals. Thus, a strong commitment to customer service is Jennifer’s way of showing courtesy and respect.

Cert III in Aged Care, Cert III in IT, Cert 1V in Training and Assessment, Dip. in Hospitality.
Patricia has over 29 years’ experience in managing small business. Furthermore, this includes her IT computer training business in Yeppoon. In fact, Patricia has owned and operated it since 2008. Being a carer for her mother who suffered from Dementia, Patricia understands the commitment of full-time caring.