Residential 2022-07-18T11:13:34+00:00

Residential Care

Capital Guardians is a trust account:
  • holds money for an individuals recurring purchases;
  • with a select number of authorised suppliers who bill effortlessly for weekly payment; and
  • are overseen and approved in a transparent, administration free online system.
We improve the quality of life of individuals' in residential care facilities by eliminating administration burdens on families, carers and external service providers.



Accelerate lifestyle activities by reducing administrative workload


Staff not involved in residential personal financial management


No resident cash held at facility and no re-billing for third party invoices

Reduce Risk

Eliminate or dramatically reduce risks associated with cash management

Pay Fast

We pay service providers quickly to help ensure services are received

Step 1

Capital Guardians becomes part of facility admission process

Step 2

Resident or family member signs up by form or online

Step 3

Service providers directly invoice residents online

Our Customers


Deposit Details

National Australia Bank

Note, every account has their own bsb and account number, available on login, preferable this is used, as below is dependent on Reference accuracy.

Capital Guardians

BSB: 083-817

Account number:  976768492

Reference / Description: Initials and Surname(up to 18 character


Westpac New Zealand

Capital Guardians

Bank & Branch: 031509

Account: 0079780

Suffix: 00

Code / Reference: First name, Surname and facility are to be shown in the “Reference” fields

Get in touch


NDIS Provider Payments – Single Click Approvals

When it comes to NDIS provider payments (and care payments in general) we’re constantly striving to increase payment governance while continuing our mission to simply, if not totally eliminate administration burdens from all involved in care. NDIS payment problems and delays can arise for many reasons – non-approval being a common issue. Approvals are a

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The death of cash payments in aged care facilities

In the wake of Covid-19, many retailers are encouraging consumers to use contactless payments rather than physical cash. Even prior to Covid-19, cash was on the way out in aged care and the health industry, due to the: direct costs of managing cash, in bank costs and administration indirect costs of staff time in managing

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Grow by getting simpler

Our first residential aged care clients in 2008 had nothing. Our first brochure appeared in 2011, it evolved as we continued our develop our communication, in absence of competitors, in explaining what we did.  It has always been difficult. Our new 2018 brochure takes a less is more approach, especially when it comes to writing.

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NDIS meets Aged Care...How to Navigate

NDIS meets Aged Care…How to Navigate

NDIS meets Aged Care Australia has two separately operated mega billion-dollar government departments, different legalisation, infrastructure, budgets, rules and reporting.  However, both have the same agenda in terms of services, rights and control to the care recipient.  Both are either consumer directed, or have a road map (ie residential aged care) to become consumer directed,

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The Lifestyle Profit Multiplier: Lifestyle in aged care

Did you know that the loss of just one occupied bed in a residential aged care facility can lead to profitability falling by over 15%? Given that residential aged care standards ensure that care is ‘a given’, and that location and amenity is largely fixed for an operator, resident lifestyle will be the single most

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