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Residential 2020-08-06T00:05:18+00:00

Residential Care

Capital Guardians is a trust account:
  • holds money for an individuals recurring purchases;
  • with a select number of authorised suppliers who bill effortlessly for weekly payment; and
  • are overseen and approved in a transparent, administration free online system.
We improve the quality of life of individuals' in residential care facilities by eliminating administration burdens on families, carers and external service providers.

Benefits

Empowered

Accelerate lifestyle activities by reducing administrative workload

Independent

Staff not involved in residential personal financial management

Ease

No resident cash held at facility and no re-billing for third party invoices

Reduce Risk

Eliminate or dramatically reduce risks associated with cash management

Pay Fast

We pay service providers quickly to help ensure services are received

Step 1

Capital Guardians becomes part of facility admission process

Step 2

Resident or family member signs up by form or online

Step 3

Service providers directly invoice residents online

Our Customers

Testimonials

Ever since I’ve been with Capital Guardians the payments have been much prompter.

Paul Guilnello, Opera Singer

I have worked with Capital Guardians for 2 years now. They are always available to answer my questions and payments are prompt and very reliable. We were prepared to drop the business if not for Capital Guardians, collecting these payments was becoming too hard. With the recent cuts in pharmacy pricing, we just cannot afford to service nursing homes if we also have to chase payments. Capital Guardians makes this business viable.

Maha Ramzy, Pharmacist
Capital Guardians, thank you from the bottom of my heart. I have just spoken to Mum and she is very relieved and less anxious about her debt with the Pharmacist. Especially seeing we are about to request more medications on Friday evening, you have been fabulous to date in assisting with all my inquiries, thank you so very much.

Gail, Daughter of Residential Client

Deposit Details

National Australia Bank

Note, every account has their own bsb and account number, available on login, preferable this is used, as below is dependent on Reference accuracy.

Capital Guardians

BSB: 083-817

Account number:  976768492

Reference / Description: Initials and Surname(up to 18 character

 

Westpac New Zealand

Capital Guardians

Bank & Branch: 031509

Account: 0079780

Suffix: 00

Code / Reference: Initials and Surname are to be shown in the “Reference” field (12 characters)

Get in touch

Single click approvals: increasing governance, reducing administration!

We’re constantly striving to increase the governance around care payments while continuing our mission to simply, if not totally eliminate administration burdens from all involved in care. Approvals are a “necessary” burden! (Look out for our next blog post on Best Practice NDIS Payment Governance). Our goal is to make this as easy as possible

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The death of cash payments in aged care facilities

In the wake of Covid-19, many retailers are encouraging consumers to use contactless payments rather than physical cash. Even prior to Covid-19, cash was on the way out in aged care and the health industry, due to the: direct costs of managing cash, in bank costs and administration indirect costs of staff time in managing

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Grow by getting simpler

Our first residential aged care clients in 2008 had nothing. Our first brochure appeared in 2011, it evolved as we continued our develop our communication, in absence of competitors, in explaining what we did.  It has always been difficult. Our new 2018 brochure takes a less is more approach, especially when it comes to writing.

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NDIS meets Aged Care...How to Navigate

NDIS meets Aged Care…How to Navigate

NDIS meets Aged Care Australia has two separately operated mega billion-dollar government departments, different legalisation, infrastructure, budgets, rules and reporting.  However, both have the same agenda in terms of services, rights and control to the care recipient.  Both are either consumer directed, or have a road map (ie residential aged care) to become consumer directed,

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The Lifestyle Profit Multiplier: Lifestyle in aged care

Did you know that the loss of just one occupied bed in a residential aged care facility can lead to profitability falling by over 15%? Given that residential aged care standards ensure that care is ‘a given’, and that location and amenity is largely fixed for an operator, resident lifestyle will be the single most

Read More »
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