Sunshine Coast (South) QLD

NDIS Plan Management

NDIS plan management sunshine coast header image showing caloundra beach

Meet your local representative for NDIS Plan Management

Susan Hull
headshot susan hull - ndis plan management sunshine coast representative

Your local NDIS Plan Management representative on the Sunshine Coast (Caloundra and surrounds) is Susan Hull. Susan's qualifications include AQF certificate IV in health and social care and AQF advanced diploma in Leadership and Management for care services,

Susan has 25 years of experience working in the aged care and disabilities sector. These positions cover being a support worker, care co-ordinator, manager of a community care company and most recently administration in aged care. Susan has a keen interest in empowering people with all aspects of their life and is committed to ensuring individuals in the aged care and disability sector achieve their goals and live fulfilling lives by understanding the NDIS and the other entitlements made available to them by the government

About the NDIS in Sunshine Coast (South) QLD

The Sunshine Coast is a Queensland region located approx. 100km north of Brisbane. Some of the larger towns include Noosa, Coolum Beach, Maroochydore, Mooloolaba and Caloundra. Caloundra is one of the most popular regions in the area, known as a winter playground with a population of 51,000. It offers great surf beaches and beautiful hinterland. The entire Sunshine Coast is a very popular holiday destination with lush rainforests and home to the world-famous Australia Zoo in the historic suburb of Beerwah.

Local NDIS Information

The NDIS scheme supports people with a permanent and significant disability to take part in everyday activities. This includes people whose disability is an intellectual, sensory or physical impairment, or psychiatric condition.

The NDIS rolled out to Sunshine Coast Noosa and Gympie on 1st January 2019. In Queensland the number of active participants excluding Early childhood Early Intervention (ECEI) increased from 61,583 as at 31st December 2019 to 67,687 people receiving support from the scheme as at 31st March 2020. The number of children receiving support in the ECEI increased from 549 as at 31st December 2019 to 1,238 as at 31st March 2020. There are approximately 5,335 active NDIS participants in the Maroochydore area.

NDIS Plan Management Sunshine Coast - Local Contacts

In the Sunshine Coast Region there is a good mix of NDIS providers. One of the benefits of having plan management included in your plan is that you can choose from both registered AND non-registered providers whereas other options limit you to only those that are NDIS registered.

Local Area Coordinator

Carers Queensland is the NDIS Local Area Coordinator and the main point of contact for the NDIS to help people with a disability connect to supports, services and local activities. They also help participants understand the NDIS, meet with participants to create their plan and explain how to make the most of it.
Level 2 43 Plaza Parade
Maroochydore 4558 Qld
Phone: 1300 999 636
Email: sunshinecoastlac@caresqld.com.au

ECEI Contact Details

The Early Childhood Early Intervention Partner on the Sunshine Coast is Bush Kids. Appointed by the NDIA to assist families understand the NDIS they offer independent advice on providers of support tailored to the child's needs and help children to connect with community health services, playgroups and local activities.
55 Kingfordsmith Parade
Maroochydore 4558 Qld
Phone: 07 54060708
Email: maroochydoreecei@bushkids.org.au

Other Local Recommended Contacts

Healthcare Australia
Healthcare Australia Sunshine Coast is a nationally recognised NDIS provider with a specialist team of care coordinating managers and support workers.
Phone: 1300 422 111
Email: disability@hcahome.com.au

Sunshine Coast Citizen Advocacy
Provide free and confidential advocacy service to people with disabilities, their families and carers.
Phone: 07 5442 2524
Email: sunshinecoast@citizenadvocacy.com

Choice Passion life (CPL)
Mylestones Employment Caloundra find employment for people with disabilities and barriers so they can seize opportunities to find work, earn an income, gain independence, and develop new skills.
1/130 Bulcock Street
Caloundra 4551
Tel 1800 941 069

Disability Initiatives & Assistance on the Sunshine Coast

STEPS - employment solutions is a disability employment service based @ 2/3 Bulcock Street Caloundra
Tel 07 5436 6060

Sunbus - has wheelchair-accessible buses with routes covering much of the Sunshine Coast.
Tel 07 5450 7888

Comlink - is a transport service provided by Sunshine Coast Council. This door to door pre-booked taxi service runs to the nearest designated Shopping Centre once a week on a specific day for a $2 fare one-way fee. To book call 07 5390 1288 by noon the day before your trip.

Recharge scheme - safely designed to recharge electric mobility scooters or wheelchairs free of charge @ Walk On Wheels Kawana - 11/10 Capital Place Birtinya OR Kawana Shopping World 119 Point Cartwright Drive Buddina.

There is also accessible matting for wheelchair access to beaches at Kings Beach Caloundra, Coolum and Mooloolaba. Beach wheelchairs are also available at all three locations during patrolled hours 7am -5pm. Wheelchair access to Caloundra is managed by Caloundra Surf Lifesaving Club Tel: 07 5491 1081

What Susan's Clients Have To Say

NDIS plan management caloundra testimonial NDIS plan management maroochydore testimonial

Our local NDIS Plan Management representatives understand your local area because they live and work there.

They’ll work with you to manage the financial aspects of your NDIS plan with ease. You’re free to choose your providers, we make sure they are paid quickly.

We’re here to help you every step of the way.

How We Help

Your local Capital Guardians representative will:

Be your dedicated NDIS plan management contact

Who understands your needs and how you can access local community supports.

Manage Your

Using world class technology for seamless plan management, on any device.


To service providers of your choice – whether NDIS registered or not.


To ensure your NDIS funding is well allocated and doesn’t run out!

Keep Your
Suppliers Happy

Paying them daily on your behalf.


To be plan managed, you must have ‘Improved Life Choices’ included in your NDIS plan, which covers all plan management fees so there is no cost to you. If you have an upcoming planning meeting or review, be sure to request Improved Life Choices is included in your plan. If you have a current plan that does not have Improved Life Choices included, you can request a review of your NDIS plan to have plan management included.

Yes! You can change plan managers any time. If you intend to transfer over to us during the dates of your current plan, you will need to two things: 1. Contact the NDIA on 1800 800 110 to advise them 2. Request your current/previous plan manager cancels their service booking and reduce their available funds to zero

No cost. Being plan managed means no out of pocket costs to you. When you request Improved Life Choices be included in your plan, the NDIA will cover all plan management fees. This includes the initial set up cost (per plan) as we support your transition to plan management, as well as our flat rate monthly fees.

Want to know more or sign up for NDIS Plan Management?

Complete the form below and we’ll be in touch within 24 hours.
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By | 2022-05-11T05:34:05+00:00 July 27th, 2020|Comments Off on Sunshine Coast (South) QLD

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