NDIS Plan Management
Meet your local representative for NDIS Plan Management
Your local NDIS Plan Management Melbourne representative is Melanie Raman. Melanie is qualified with Dip. Community Services, Cert III Aged Care and Cert III Med.Admin.
Melanie has over ten years of experience in Disability and Aged Care Services. She also ran a successful restaurant in the heart of Melbourne for over 5 years, which is where she advanced her business management skills. She has a very strong interest in the NDIS and always aims for meticulous customer service and client advocacy.
About the NDIS in Melbourne (City of Yarra)
City of Yarra (Melbourne)
The City of Yarra has a population of approximately 100,000 and is located inner Melbourne and covers the areas of Richmond, Collingwood, Fitzroy, Cremorne, Carlton North, Alphington and Fairfield.
The area is very socially diverse with 40% born outside Australian with the largest numbers being England, New Zealand, Vietnam, China and Greece. There is also a high concentration of fashion, technology, and media businesses.
Local NDIS Information
The area has approximately 1,300 NDIS care recipients comprising:
- Mental Illness Associated Disability 371 - 380
- Intellectual Disability241 - 250
- Autism 171 - 180
- Neurological Disorder 151 - 160
- Disability caused by Injury 111 - 120
- Vision, Hearing, Speech or Other Sensory Impairments 81 - 90
- Developmental Delay 41 - 50
- Down Syndrome 41 - 50
- Participants with Physical Disabilities 41 – 50
* Dept of Social Services NDIS demand map
NDIS Plan Management Melbourne - Local Contacts
The Brotherhood of St Laurence is the Local Area Coordinator for the community in the delivery of the NDIS.
Phone: 1300 BSLNDIS (1300 275 634)
Our local NDIS Plan Management representatives understand your local area
because they live and work there.
They’ll work with you to manage the financial aspects of your NDIS plan with ease.
You’re free to choose your providers, we make sure they are paid quickly.
We’re here to help you every step of the way.
How We Help
Your local Capital Guardians representative will:
Be your dedicated NDIS plan management contact
Who understands your needs and how you can access local community supports.
Using world class technology for seamless plan management, on any device.
To service providers of your choice – whether NDIS registered or not.
To ensure your NDIS funding is well allocated and doesn’t run out!
Paying them daily on your behalf.
To be plan managed, you must have ‘Improved Life Choices’ included in your NDIS plan, which covers all plan management fees so there is no cost to you. If you have an upcoming planning meeting or review, be sure to request Improved Life Choices is included in your plan. If you have a current plan that does not have Improved Life Choices included, you can request a review of your NDIS plan to have plan management included.
Yes! You can change plan managers any time. If you intend to transfer over to us during the dates of your current plan, you will need to two things: 1. Contact the NDIA on 1800 800 110 to advise them 2. Request your current/previous plan manager cancels their service booking and reduce their available funds to zero
No cost. Being plan managed means no out of pocket costs to you. When you request Improved Life Choices be included in your plan, the NDIA will cover all plan management fees. This includes the initial set up cost (per plan) as we support your transition to plan management, as well as our flat rate monthly fees.