Gold Coast QLD

NDIS Plan Management

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Meet your local representative for NDIS Plan Management

Paula Frewin
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Your local NDIS Plan Management Gold Coast representative is Paula Frewin. Paula has a Diploma in Administrative Management, Cert IV in Accounting and Bookkeeping is currently completing a Diploma of Practice Management.

Paula's career includes several years working in the medical industry which has given her a solid understanding of the services available through Medicare that can complement NDIS funding. She also has lived experience caring for a relative who needs considerable care.

About the NDIS in Gold Coast QLD

The Gold Coast is a coastal city on Australia’s east coast, approximately 66 kilometers south to south-east of the state’s capital Brisbane, and immediately north of the border with New South Wales. The Gold Coast is the sixth-largest city in Australia – it is Australia’s largest non-capital city, and Queensland’s second-largest city. It stretches from just south of Beenleigh to just north of Tweed Heads. It also happens to be one of Australia's fastest-growing regions. The Gold Coast has an estimated population of 700,000 and is a major tourist destination widely known for its world-class surfing beaches, rainforest hinterland, theme parks, nightlife and a skyline dominated by high-rise.

The traditional owners of the Gold Coast region are the Yugambeh people which include the Kombumerri, Mununjali and Wangerriburra clans.

About the NDIS on the Gold Coast

Out of the 91,000+ NDIS participants in Queensland there are 9009 residing in the Gold Coast area (as reported in the NDIS Quarterly Report to March 2021).

Local NDIS Contacts

NDIS Local Office

The Rocket
Level 1, 203 Robina Town Centre
Robina 4230
Open: Mon - Fri (9am - 5pm)

Local Area Coordinator

As NDIS Plan Managers, Capital Guardians liaise on a regular basis with the Local Area Coordinator - Carers Queensland. The staff in Ashmore have a wealth of knowledge, are very approachable and have an in-depth understanding of how best to structure a plan.

Carers QLD
Suite 10-12, 207 Currumbura Rd
Ashmore 4214
Phone: 1300 999 636
Email: goldcoastlac@carersqld.com.au

Early Childhood Early Intervention (ECEI)

Uniting Care
Suite 3A, Level 3
3027 The Boulevard
Carrara 4211

This office is closed to the public but open to phone and email inquiries/meetings only

Phone: 0427 084 280

Disability Initiatives on the Gold Coast

The Gold Coast City Council has created an accessible and inclusive city.
Visit Council website for more information. Some additional initiatives are included below:

The Gold Coast City Council is working with surf clubs and other community organisations to improve accessibility to Gold Coast beaches. Beach matting and three types of beach wheelchairs (Hippocampe, Sandcruiser and Mobi) are available for use at many clubs. Clubs with these aids include Burleigh Heads, Mowbray Park, Kurrawa and Nobby Beach SLSC to mention a few. For more details please go to the GCCC website.

Also produced by the GCCC are Mobility Maps that include the location of accessible toilets, change facilities, accessible car parking spaces, pathway gradients, location of curb ramps and key buildings and services. Transport information for light rail stations, bus stops and bus routes are also featured.

Our local NDIS Plan Management representatives understand your local area because they live and work there.

They’ll work with you to manage the financial aspects of your NDIS plan with ease. You’re free to choose your providers, we make sure they are paid quickly.

We’re here to help you every step of the way.

How We Help

Your local Capital Guardians representative will:

Be your dedicated NDIS plan management contact

Who understands your needs and how you can access local community supports.

Manage Your

Using world class technology for seamless plan management, on any device.


To service providers of your choice – whether NDIS registered or not.


To ensure your NDIS funding is well allocated and doesn’t run out!

Keep Your
Suppliers Happy

Paying them daily on your behalf.


To be plan managed, you must have ‘Improved Life Choices’ included in your NDIS plan, which covers all plan management fees so there is no cost to you. If you have an upcoming planning meeting or review, be sure to request Improved Life Choices is included in your plan. If you have a current plan that does not have Improved Life Choices included, you can request a review of your NDIS plan to have plan management included.

Yes! You can change plan managers any time. If you intend to transfer over to us during the dates of your current plan, you will need to two things: 1. Contact the NDIA on 1800 800 110 to advise them 2. Request your current/previous plan manager cancels their service booking and reduce their available funds to zero

No cost. Being plan managed means no out of pocket costs to you. When you request Improved Life Choices be included in your plan, the NDIA will cover all plan management fees. This includes the initial set up cost (per plan) as we support your transition to plan management, as well as our flat rate monthly fees.

Want to know more or sign up for NDIS Plan Management?

Complete the form below and we’ll be in touch within 24 hours.
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By | 2021-06-03T02:28:56+00:00 June 3rd, 2021|Comments Off on Gold Coast QLD

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