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NDIS 2019-03-08T01:59:32+00:00

NDIS Plan Management

Capital Guardians is a Plan Manager throughout Australia.

To keep options open and retain flexibility and control of how NDIS funds are spent, NDIS participants can request Plan Management without any cost or impact on the existing NDIS Plan.

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Invoices Paid Daily

We pay service providers and reimburse claims every day. 
All you have to do is approve invoices.

Pay Fast

We claim and pay service providers daily

Tracking

Track real-time expenditure and monthly statements

Connected

Search and link with service providers and our responsive team

No Paper

No lost invoices and access to your account from any device

Secure

Have peace of mind your information is protected

Get started with us

All you need is your NDIS Plan with a budget for Plan Management services

Testimonials

My son lives in Scope supported accomodation. I chose Capital Guardians because they offer peace of mind, knowing that their online system is transparent and efficient. That is, I can see all invoices from approved service providers when lodged and know they will be paid quickly. I can also lodge a claim for the reimbursement of expenses and this is paid almost immediately.

Graeme Crawford, Parent of NDIS Participant
I have worked with Capital Guardians for 2 years now. They are always available to answer my questions and payments are prompt and very reliable. We were prepared to drop the business if not for Capital Guardians, collecting these payments was becoming too hard. With the recent cuts in pharmacy pricing, we just cannot afford to service nursing homes if we also have to chase payments. Capital Guardians makes this business viable.

Maha Ramzy, Pharmacist Service Provider
Your advice and help has been amazing. You have been nothing but reliable, honest, helpful, friendly, organised efficient, professional and go above and beyond to help me with my questions and difficulties navigating the NDIS. If it wasn’t for you I couldn’t have got through it all. You answer my emails quickly, return my calls quickly, and 99.5 percent of the time you answer your phone!!! You know the whole ins and out of the NDIS and it’s so impressive. I’m so lucky to have found you. There is no one that I feel that I can trust more managing my funds than you. You should be proud of yourself. Your work ethic is flawless. Thanks so much.

E. G. NDIS Participant
I am very impressed by your service. You have a number of my clients are they are all happy to deal with Capital Guardians.

Jane, NDIS Support Coordinator

FAQs

Most frequent questions and answers

To be plan managed, you must have ‘Improved Life Choices’ included in your NDIS plan, which covers all plan management fees so there is no cost to you.

If you have an upcoming planning meeting or review, be sure to request Improved Life Choices is included in your plan. 

If you have a current plan that does not have Improved Life Choices included, you can request a review of your NDIS plan to have plan management included. 

Yes! You can change plan managers any time. If you intend to transfer over to us during the dates of your current plan, you will need to two things: 
1. Contact the NDIA on 1800 800 110 to advise them 
2. Request your current/previous plan manager cancels their service booking and reduce their available funds to zero

No cost. Being plan managed means no out of pocket costs to you.

When you request Improved Life Choices be included in your plan, the NDIA will cover all plan management fees. This includes the initial set up cost (per plan) as we support your transition to plan management, as well as our flat rate monthly fees.

Let us call you back!

NDIS Language Vs English Language

NDIS Language Vs English Language

NDIS language Vs English language is necessary for everyone to understand. Otherwise, there can be a lot of confusion. A Participant is a person who has an NDIS plan and receives funding. A Prospective Participant is waiting for confirmation to be covered under the NDIS. A Provider is the business that delivers a service or product (Physio) The Plan is the paperwork that

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Managing an NDIS plan: the differences explained

It might not seem like it, but the choice between an agency-managed, plan-managed or self-managed NDIS plan is a life-changing decision. This is because each option will either limit or increase the range of support providers that can be hired. We all know how much of a difference a good support can make, so when

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NDIS: How do I change service providers?

When it comes to changing service providers, most people don’t know where to start. You are entitled to expect good support under the NDIS. If you are unhappy with the support you are receiving, you can either talk to your service provider and get them to change what they are doing, or end your service

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Finding the right NDIS service provider

Your NDIS funds have been allocated to help you achieve your goals. Besides having the necessary funds, you also need the right supports. Knowing how to find the right service provider can be challenging, but asking the right people and questions can help. Once you’ve identified the types of services that may help you achieve

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What is an NDIS Service Agreement?

A Service Agreement is a different document to your NDIS Plan. The NDIS Plan explains what you want to do, what your goals are, and the support you need to achieve your goals. A Service Agreement outlines the working relationship you have with your service provider. It says you and your service provider both agree

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How Plan Managed Providers get paid overnight

The National Disability Insurance Scheme (“NDIS”) has reflected modern expectations and the need for quick service payments, paying electronic claims within 2 working days. However, processing and system inefficiencies for Plan-managed and Self-managed NDIS plans can take weeks, sometimes months to pay providers. Traditional Process for paying Service Providers (Plan and Self-Managed) Providers invoice per

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