About Ross McDonald

Ross McDonald B.Comm (Hons), CA, MBA, is the founder of Capital Guardians, a ‘paypal’ for aged care offering personal payment service for individuals in supported environments.

Home care management fees falling

Recent survey to Approved Providers of home care package services are showing the administration costs are falling as a percentage of the home care package income. The results are strongly reflecting new home care operators coming in with significant lower management fees, and in some cases no fees. The survey run by Capital Guardians had [...]

By | 2018-12-06T03:31:00+00:00 December 6th, 2018|Homecare|0 Comments

ATO Finalises home care ruling

After a couple of years of consultations, the ATO has finalised their position regarding GST and homecare packages. Except from cancelling some private rulings and now clarifying some grey areas, inconsistently managed by different operations, there is not much change from what is already the main practice: The invoices of an Approved Provider are generally [...]

By | 2018-11-10T03:16:52+00:00 November 10th, 2018|Homecare|0 Comments

Grow by getting simpler

Our first residential aged care clients in 2008 had nothing. Our first brochure appeared in 2011, it evolved as we continued our develop our communication, in absence of competitors, in explaining what we did.  It has always been difficult. Our new 2018 brochure takes a less is more approach, especially when it comes to writing. [...]

By | 2018-09-20T15:16:06+00:00 August 20th, 2018|Residential care|0 Comments

How to navigate…NDIS meets Aged Care

Australia has two separately operated mega billion-dollar government departments, different legalisation, infrastructure, budgets, rules and reporting.  However, both have the same agenda in terms of services, rights and control to the care recipient.  Both are either consumer directed, or have a road map (ie residential aged care) to become consumer directed, with seamless funding linked [...]

By | 2018-09-20T15:16:06+00:00 June 25th, 2018|NDIS, Residential care|0 Comments

6 Different Approaches to CDC Home Care Provision

There are several different approaches to CDC home care provision evident in the aged care marketplace. Here we explore the characteristics of 6 of the most common: 1. The Jobs & Care Approach Prior to deregulation, organisations were able to tender for home care packages, and were not required to disclose financial statements to their [...]

By | 2018-09-20T15:16:06+00:00 May 14th, 2018|Uncategorized|0 Comments
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