STIGMA: The Acceptance of Mental Illness

As the National Disability Insurance Scheme (NDIS) becomes the key scheme in Australia to help people with disabilities, which include mental illness, there are lots to consider with the rollout of the scheme. The scheme blurs the lines between what a physical disability compared to mental illness.

However, in reality these two categories are treated very differently by the world and not given the same considerations. This article highlights some challenges that people living with a mental illness face as well as some points of considerations to think about when encountering someone facing these struggles.

Mental illness is less visible than Physical illness

Although some presentations of mental illness can be picked up on if one knows the particular symptoms, they are generally not visible as a physical illness. You would not be able to see their disability physically. However, the signs might present themselves in a change in behaviour. For example, eating patterns or emotional turmoil. While an outsider might not be able to see the physical symptoms, the one experiencing the mental illness can often feel certain physical signs.

Such as, change in sleep pattern, diet, increased heart rate, nausea, active bowels and more. It is for this reason that the outsider cannot see the symptoms, that most of the time, mental illness is misunderstood and not given as important considerations as a physical disability. Just because you can’t see it, does not mean that one is not experiencing it.

Where the blame goes

For someone who has a mental illness, an outsider might have the urge to comment on how someone with a mental illness reacts towards a particular situation. Comparing how the person reacts to how someone without a mental illness might react is unhelpful because many a time, these reactions are due to a combination of biological and environmental factors.

This blame is even internalised by the person experiencing it themselves, self-deprecation, doubt, and blame are often common in people who have a mental illness. There are a few strains of research. But two clinical (biological) and the psychosocial (environmental) methods are key to understanding mental illness, as we know of it today.

No one gets a mental illness because of something they did, and no one recovers from an illness by simply “trying harder.”

Accepting treatment

While it is widely accepted for people with a physical illness to get treatment, many people who experience mental illness often try to “wait it out”. Perhaps being told by someone else or is even an opinion of their own. Many people try to work things out themselves and in some cases it turns out unsuccessfull. Prolonged periods of mental struggles can result in suicide or self-harm.

Stopping the stigma should include people open about their mental health and actively seeking help. There is no shame in this because the symptoms of mental illness can be treated successfully. It can be with therapy or medication or a combination of both. It is not a quick fix, but actively working on one’s mental health with researched solutions can bring about an improvement in the long term.

How to help?

It is crucial to realize that each person who suffers from a mental illness is unique, and we need to treat it by a case by case scenario. No two people are the same. Below are a few different points which can be helpful to those facing a mental illness.

  • Groups

    - social contact is often needed when people get isolated due to their mental illness. Using the participant’s NDIS core funding for group activities can be helpful to them. There are many groups around ranging from art, sports, drama, singing, spiritual, etc. It is a great way to learn a skill that they are interested in while meeting new people. There are also plenty of groups available on MeetUp or council run that do not require NDIS funding to access.

  • Exercise

    – it is medically proven that exercise can often contribute to the improvement of mental health. Utilize this in the NDIS plan by getting a personal trainer, exercise physiologist, or linking the participant to a sports club/meetup group.

  • Peer Support

    – These groups are targeted for mental health support and include people who are facing similar mental health struggles to support each other through their journeys. The Mental Health Foundation Australia run monthly peer support groups.

  • Therapy

    – A way for one to express their emotions and deal with previous trauma. It can be a way to change certain destructive patterns in behaviour and to learn how to cope with the day to day stresses of everyday life. Finding a good psychologist, counsellor, or creative arts therapist can be helpful.

  • Consult the local GP

    - Although medical services are not covered under the NDIS, it is important to link anyone with a mental illness with their local GP, who can then make a professional referral to any treatments, therapists or psychiatrists.

  • Medication

    – Though in some cases, it might not be necessary, medication is one of the most common ways to treat mental illness. It may be a short term intervention or a long term necessity.

  • Support Workers

    – for those who do not have any informal supports, linking one up with a support worker can be helpful. The support worker will be able to take the PWD to any appointments but also important for social contact to have someone to talk to as emotional support.

  • Shelter

    – a safe environment and shelter. Some people facing mental illness who have no supports will be facing issues of homelessness. The NDIS can provide temporary accommodation for those who do not have a home, under core supports. Depending on the disability, finding shelter in Support Residential Services (SRS) or Supported Disability Accommodation (SDA) can be an option, before finding long term council housing.

  • Emergency

    – in the event of a crisis situation it is important to give the participant some options of where to contact, after hours or in an emergency. Here are some useful numbers:

Emergency Call Service – 000

Lifeline – 131114

SuicideLine Victoria – 1300651251

Suicide Call Back Service – 1300659467

MensLine Australia – 1300789978


As we navigate the NDIS to bring about better lives for people with disabilities (PWD), it is important not to exclude people with mental illness from this category, to give them as much care as someone who has a physical disability.  Empowering them to gain more autonomy in their life. It is a fine line in capacity building to be able to help them but not take away their independence.

The fact is that everyone is different. Patience is the key to working with them, as well as having the empathy to understand their struggles. With the right supports set in place, everyone with a mental illness should be able to have a good quality of life.

You may also find these links helpful:

Accessibilty to the NDIS

Mental Health and the NDIS

By | 2021-06-01T03:22:40+00:00 May 17th, 2019|NDIS|Comments Off on STIGMA: The Acceptance of Mental Illness
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About the Author:

Su Mei is an Art Therapist and an experienced Support Co-ordinator. She has helped many people implement their NDIS plans since the start of the roll out in the Outer East of Melbourne. She aims to use her growing knowledge of the NDIS to help people navigate their journey particularly in the mental health sector. She is currently an NDIS Capacity Building Coach with Capital Guardians, working on helping providers build better capacity with their clients.
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